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Entourage is known to its users in a better way as it serves the same features of a personal assistant that helps to manage emails, notes, calendars, address books, etc.

Especially the Mac users use this service to manage their emails with calendars, attachments, address book, and others.

Oct 30, 2008 The issue prevents Exchange accounts in Entourage from sending meeting invitations and responses. This issue can occur when an Entourage identity is configured with more than one mail account. We strongly recommend that all Entourage users who installed Office 2008 for Mac 12.1.3 Update install this update. Microsoft Entourage 2008 Web Services Edition for Mac Free Microsoft Mac OS X 10.4 Intel/PPC, Mac OS X 10.5 Intel/PPC Version 13.1.1 Full Specs Download Now Secure Download.

But this email client also makes you suffer a lot when it gets damaged or corrupt. Various reasons like internal and external factors affect this email client and users face difficulty in sending mail, come across connection error, bad recipient, not able to access stored data, etc.

So if you are coming across Entourage 2008 is not working properly and looking for solutions then read this blog carefully.

Entourage 2008 for MAC Hi, I need help on setting up Entourage with exchange 2010. 1- Entourage 2008, Vers 12.2.6. 2-Exchange 2010. Download Center; Microsoft. Intermedia, the worldwide leader in business email services, is the world's first company to offer Microsoft Entourage 2008 as a free download. Customers of Intermedia's hosted Exchange 2007 service can now download a copy of the software free of charge for all Mac users. Free Download Purchase Now. To import PST data file to Mac Entourage 2008, you have to convert Outlook PST file to Thunderbird format. You can do this task with the help of PST to MBOX converter. To convert PST file to Mac Entourage, you have to follow below metioned steps.

Practical scenario

Yesterday, I had upgraded Mac OSX from 10.9 (Mavericks) to OS X 10.11 El Capitan. But, my email application (MS Entourage 2008) is not showing all emails properly.

I didn’t find any relevant answer on official website of Microsoft or Apple.

Please suggest the way to recover my lost emails & contacts in MS Entourage 2008.

Can anyone explain step-wise process of Installing Entourage 2008 on Mac OSX 10.11 ?

Source: https://community.spiceworks.com/topic/1452328-entourage-2008-is-not-working-properly-on-mac-osx-10-11-el-capitan

As per user, after they upgrade their Mac computers, Entourage 2008 starts to display error messages and in many cases, it stops working.

What are the causes of the error?

Generally, Entourage users know its better that Entourage identity allows users to create more than one account to access their email contacts, journals, tasks, calendar entries. But all these identities use different account settings.

And here the problem occurs when messages, tasks, notes, etc are created by multiple identities and increases the size. This is where the Entourage identities damages and it stops working.

How to resolve Entourage 2008 is not working on Mac

Here it is suggested to use the Inbuilt database utility of MS Entourage to rebuild the database and it can solve corruption or other issue on Entourage.

Step 1: Close all the applications running on your Mac computer, to close all of the running application press ‘Command’, ‘Option’ and ‘Esc’ keys together. After it choose the application under the ‘Force Quit Application’ window and choose ‘Force Quit’.

Step 2: Make sure that your computer has space to create entourage backup. To verify, Go to File>Get Info>Get Information.

If you don’t know the size of the current identity, then click on “Go” in the “Finder” tab -> click “Home” and open the documents folder. Search and open Microsoft User Data Folder. Open Office 2011 folder or whatever version Office has and click on Identity Folder. Again click on Go to File>Get Info>Get information.

Step 3: Now you have to back up the current identity. For this click on the “Go” in the “Finder” tab. After it click “Home” and open the Documents folder.

You need to rebuild a database with the help of backup. Here is how to do:

  • First, go to Home and double tap on Documents folder > Microsoft user data folder
  • After that, double-tap on Office 2008 Identities
  • Now, right-click on Identity folder > tap on Duplicate
  • At last, close all Windows

Step 4: In this step, you need to rebuild your database. Close all the applications and open Entourage. Keep pressing the Alt key (on your keyboard) while opening Entourage. Don’t free it until the “Data Utility” window opens. After it choose the Main Identity. Click on the “Rebuild Database” option and press “Continue”.

  • First, press ALT key, restart Entourage, and continue to hold Alt key unless the Database Utility option opens
  • Now, choose the main identity from Database Utility. Then tap on Rebuild database > Continue
  • Here the status bar will display the status of Rebuild after the process is over. When database rebuilds then message displays on screen “Your Database was successfully rebuilt
  • At last, tap on the Close button, and your Entourage 2008 database is repaired and will work as before.

Step 5: After the completion, you will see a message. Click “Done” and then “Quit”.

After you follow the above steps, if the database is not rebuilt successfully then you have to create a new identity. When multiple identities are there on the Exchange server then it needs to create a fresh identity to fix the error.

Here are the steps to create a new identity:

  • First, quit all the apps and look for folder ‘HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/IDENTITY_NAME’ and copy it on desktop
  • Now, start Entourage and tap on Entourage menu to click on Switch Identity
  • Next, tap on New and type new identity name
  • Then, quit Entourage and search folder ‘HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/NEW_IDENTITY_NAME’ and then, rename it
  • And now, copy the database that was in the old database to a new folder

Step 6: At this step, copy the database file from IDENTITY_NAME folder to NEW_IDENTITY_FOLDER.

Step 7: Run Entourage and check if the problem is solved or not.

Without rebuilding the identity, if you want to repair the Entourage database and create a backup, then use the “Compact Database” option.

Apply the below mentioned stages:

  • Close Entourage and all other running applications.
  • Open Entourage and open the ‘Database Utility’ window by pressing Command and Option keys together.
  • Navigate to the Identity tab and check that you select “Main Identity”. Click the “Compact Database” option and then Continue.
  • After the completion, click “Done” and continue to the next window.
  • At last, open your Entourage database, and here you will get a brand new database with blank database files. All the unwanted space from Entourage database, making it small and compact to copy.

Best Way to Fix Entourage 2008 is not working properly on Mac OSX 10.11 El Capitan

When your entourage database gets corrupted then it becomes very important to fix the corruption so that the entourage database can be accessed. When any repairing method does not work then you should try some alternative method to repair the corruption issue.

Here you need to use Entourage File Repair Tool, a professional and trusted tool to fix the damaged database file. Such type of tools has the ability to deal with all sorts of corruption issue. Whenever you are unable to fix the data loss situation then you should use this powerful tool.

This is one of the best repair tools which have the ability to fix corrupt and damage Entourage database (RGE) file. Really great software that performs Entourage recovery from Mac only in few minutes. It has an advance feature that scans deeply to the entire hard drive or disk.

It can recover corrupt data which includes contacts, attachments, e-mail messages, notes,calendars, tasks, etc in their original form and that too without any further damage. This tool repairs the entourage database in three easy steps: Scan, Detect and Repair.

It provides a rich graphical user interface that makes the entire repair process easy. It can easily archives the entourage email database to backup the data and to transfers the entourage account completely. The entourage repair tool helps you to repair and restore the damaged database in simple, fast, and in a secure way.

Follow the steps to repair Entourage 2008 is not working

Step 1: Start the Entourage repair Tool software. After that, ‘Select Entourage Database File’ dialog box that displays first by default. Now in the text box, you will find a default location of the database file, is by default selected. Press on ‘Browse‘ option to select database files from any other location.

Step 2: After this, the file will scan itself. After the completion of the scanning process, a summary message box will get displayed. Hit on the ‘Close’ button to close this summary message box.

Step 3: After this has a preview of the repaired Entourage database file before saving, open it in Stellar Phoenix Entourage Repair. You will find the default repaired mail which is displayed on the preview window. To have a preview of any mail, hit on the ‘Mail’ button of the Toolbar or go to the ‘View’ menu and click Mail option. You can even select your desired Entourage mailbox folder to see its contents.

Step 4: Now to save the repaired entourage file at your desired location, click on the File option on the application’s menu bar. Then select the ‘Save Repaired File’ option and after this, you will find the ‘Destination Folder’ dialog box. Select your desired destination for saving the repaired file.

Step 5: At last you will find a saving process dialog box. You can even click on the ‘Stop’ button to stop the file saving process.

Conclusion

Well, so this blog describes how to fix Entourage 2008 is not working properly on Mac. Hope that if you come through such an error on the Entourage database then following the methods will surely help you to get rid of the error.

For best and reliable solution, use Entourage File Repair Tool to fix any kind of errors. This is easy to use and has the ability to solve Entourage database errors without any hassle.

Jacob Martin is a technology enthusiast having experience of more than 4 years with great interest in database administration. He is expertise in related subjects like SQL database, Access, Oracle & others. Jacob has Master of Science (M.S) degree from the University of Dallas. He loves to write and provide solutions to people on database repair. Apart from this, he also loves to visit different countries in free time.

Entourage Identity allows multiple users to access their contacts, email, calendars entries, task, notes, journals, etc. in a separate and unique form. If you are using MS Entourage for more than one account such as for your personal and business use then Entourage can configure to have multiple identities.

And each identity uses a separate set of account settings, task, appointment or calendar entries, email messages, and many more. If you have multiple identities then there are chances to get damage.

So this blog will completely guide you on how to repair and rebuild the Entourage database 2008.

What Are The Causes Of The Error?

Actually the problem occurs when multiple identities create tasks, appointments, messages, notes, and others. The information increases larger than the prescribed size due to which the Entourage identities get damaged. And this is where your Entourage 2008 database needs to rebuild and repair.

How To Resolve The Issue?

Well, when Entourage 2008 database gets damaged then you need to repair and rebuild it in two ways.

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  • Using an Inbuilt Database Utility of MS Entourage
  • Via automated software

Method 1: Using an Inbuilt Database Utility of MS Entourage

Here are some of the best manual options to repair and rebuild Entourage 2008 database.

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Quit apps

You need to close all the apps by pressing the “Command option + Escape key”. Then select the app and tap on “Force Quit”. After you quit all the apps, close the window of Force quit application

Check free space on disk

You should also check whether there is free space available or not. Remember that free space must be three times space on the current identity folder size. You should go to File > tap on Get Info > Get information. If you want to rebuild successfully, the size of free space should be 3GB when the identity size is 1GB.

Create backup

You can rebuild the Entourage 2008 database creating a backup. Here is how to do:

  • First, go to Home and double click Documents folder that is under Microsoft user data folder
  • After that, double click on Office 2008 identities
  • Now, right-click on Identity folder > tap on Duplicate
  • At last, close all open Windows

Rebuild Database And Then Create New Identity

  • You have to press the Alt key and then restart Entourage by holding Alt key unless you get Database Utility option
  • Now choose the main identity available in Database Utility. Then tap on Rebuild database > Continue
  • Here you will see the status bar that displays Rebuild status when the process is finished. Now the database is rebuilt and a message displays on-screen saying “Your Database was successfully rebuilt
  • At last, tap on Close button > Quit and your Entourage 2008 database will

If by chance the database rebuild was not successful then you need to create a New Identity. This kind of situation occurs when the Exchange server has several identities and when there is no need of establishing a new identity to solve the issue.

Here are the steps below to create a new identity:

  • First, quit all apps and then look for a folder ‘HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/IDENTITY_NAME’ and then copy the same to desktop
  • Now start Entourage and tap on Entourage menu to select Switch Identity
  • Then tap on New and type on new identity name
  • Next, quit Entourage and look for ‘HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/NEW_IDENTITY_NAME’ and then rename it with “New”
  • Now copy database that is on the old database to a new folder

That’s it.

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Method 2: Use Automatic software to repair the error

When the above steps fail to fix the error then it is suggested to make use of a professional repair tool like Entourage Repair Tool. This will allow you to get back the corrupted data. It’s very hard to restore the corrupted database but with the help of this tool, you can easily restore them back.

It works in all cases of corruption, damage, and successfully repairs and restores the database in a healthy form without making any changes in the data. This recovery tool is specially designed to carry out a complicated scanning algorithm of the entire database and extract almost every object from it like emails, tasks, contacts, notes, attachments, calendar entries, and many more.

Follow few below steps to repair Entourage database

Step 1: Start the Entourage repair Tool software. After that ‘Select Entourage Database File’ dialog box that gets displayed first by default. Now in the text box, you will find a default location of the database file, is by default selected. Press on ‘Browse‘ option to select the database files from any other location.

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Step 2: After this, the file will scan itself. After the completion of the scanning process, a summary message box will get displayed. Hit on the ‘Close’ button to close this summary message box.

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Step 3: After this has a preview of the repaired Entourage database file before saving, open it in Stellar Phoenix Entourage Repair. You will find the default repaired mail which is displayed in the preview window. To have a preview of any mail, hit on the ‘Mail’ button of the Toolbar or go to the ‘View’ menu and click Mail option. You can even select your desired Entourage mailbox folder to see its contents.

Step 4: Now to save the repaired entourage file at your desired location, click on the File option on the application’s menu bar. Then select the ‘Save Repaired File’ option and after this, you will find the ‘Destination Folder’ dialog box. Select your desired destination for saving the repaired file.

Step 5: At last you will find a saving process dialog box. You can even click on the ‘Stop’ button to stop the file saving process.

Conclusion

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So this blog completely describes how to repair and rebuild Entourage 2008 database. I hope that whatever methods given here will help you to solve the issue without any further problem. If the manual methods don’t work then it’s better to go for an automatic solutions like Entourage file repair tool. This is easy to perform and resolves every problem easily.

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Jacob Martin is a technology enthusiast having experience of more than 4 years with great interest in database administration. He is expertise in related subjects like SQL database, Access, Oracle & others. Jacob has Master of Science (M.S) degree from the University of Dallas. He loves to write and provide solutions to people on database repair. Apart from this, he also loves to visit different countries in free time.